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Direct Sales Agent Lead

This job posting is no longer active.

Location: Jersey City, NJ
Job Family: Sales
Req #: PS40419
Date Posted: Dec 2, 2020


SHIFT: Day Job

SCHEDULE: Full-time

ZipDrug is a proud member of the Anthem, Inc. family of companies, and delivers on our mission to provide greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.


Direct Sales Agent Lead 

Work location: Jersey City, NJ, Atlanta, GA, or Chicago, IL


Responsible for coaching and leading sales agents to accomplish inside sales objectives. 

Primary duties may include but are not limited to: 

  • Coaches and monitors sales representatives to meet performance standards.
  • Provides feedback to sales representatives and managers. 
  • Preparation and sign off of on daily call lists.
  • Implements daily outbound schedules and maintains adequate telephone coverage in order to meet abandonment rates. 
  • Serve as a point of contact for all patient support matters (inbound and outbound).
  • Assist in the Management of work flow processes. 
  • Maximizes personal sales production goals and team call metrics.


  • Requires a BA/BS; 2 years of telephone sales experience; or any combination of education and experience which would provide an equivalent background.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.

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