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Assoc Mgr BH Clinical Svcs

Location: , MI
Job Family: Medical
Req #: PS40456
Date Posted: Oct 21, 2020


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Given Anthem’s scale, balance sheet, broad national reach and depth at the local market level, Anthem has established a new business unit called the Diversified Business Group.  The Diversified Business Group is a solutions-oriented business unit within the Company that will support Anthem and other external clients in the pursuit of transforming healthcare.

Assoc Mgr BH Clinical Svcs

Location: Position based in Grand Rapids, MI

SummaryUnder general guidance and mentoring, provides oversight of the day-to-day behavioral health clinical operations department.

Primary duties may include, but are not limited to:

  • Provides day-to-day oversight, including benching of cases with staff, auditing to monitor efficiency and compliance with policies, and conducting daily rounds.
  • Facilities and participates in staff training.
  • Acts as a liaison with internal departments.
  • Assists in the development and implementation of policies and procedures.
  • Participates in staff meetings and clinical conferences.
  • Ensures that performance guarantees are met or exceeded.
  • Interfaces with external and internal customers to ensure optimal efficiency of service.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports


  • Requires BS/BA in a mental health field or an AA in Nursing with related psychiatric nursing experience; and 5 years behavioral healthcare experience; and 3 years managed care experience; or any combination of education and experience, which would provide an equivalent background.
  • Requires current, active, unrestricted license in a mental health field as an RN, PhD, LCSW (as applicable by state law and scope of practice), MHC, LPC, etc. to practice as a health professional within the scope of licensure in applicable states or territory of the United States.
  • 1 year leadership experience preferred.


Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.

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