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Associate Manager Behavioral Health Clinical Services

Location: Cerritos, CA
Job Family: Medical
Req #: PS41455
Date Posted: Jan 14, 2021


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision.  At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination.  It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.


Position: Behavioral Health Clinical Services Associate Manager
Location: Cerritos, CA
Shift: M - F 
9:30am - 6pm PST


The Behaviorl Health Clinical Services Associate Manager provides oversight of the day-to-day behavioral health clinical operations department. Primary duties may include, but are not limited to:

  • Provides day-to-day oversight, including benching of cases with staff, auditing to monitor efficiency and compliance with policies, and conducting daily rounds.
  • Facilities and participates in staff training.
  • Acts as a liaison with internal departments.
  • Assists in the development and implementation of policies and procedures.
  • Participates in staff meetings and clinical conferences.
  • Ensures that performance guarantees are met or exceeded.
  • Interfaces with external and internal customers to ensure optimal efficiency of service.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.


  • Education:  BS/BA in a mental health field or an AA in Nursing with related psychiatric nursing experience required
  • Experience: 5 years behavioral healthcare experience and 3 years managed care experience required; or any combination of education and experience, which would provide an equivalent background.
  • Licensure: Current, active, unrestricted license in a mental health field as an RN, PhD, LCSW, MHC, LPC, etc. in the state of California to practice as a health professional within the scope of licensure


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