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Sales Support Specialist II

Location: Jersey City, NJ
Job Family: Sales
Req #: PS41692
Date Posted: Dec 14, 2020


SHIFT: Day Job

SCHEDULE: Full-time

ZipDrug is a proud member of the Anthem, Inc. family of companies, and delivers on our mission to provide greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.


Sales Support Specialist II

Work Location: Jersey City, NJ or any other Anthem location throughout the United States

Responsible for promoting product line success.

Primary duties may include, but are not limited to:

  • Coordinates with proposal units on RFP responses to brokers and groups and maintains various system updates for proposal and sales activity for more complex groups.
  • Works with Sales Account Executives and Account Management personnel in selling, servicing and retaining brokers and clients.
  • Assists in the development and oversees the implementation of policies and procedures.
  • Evaluates and recommends changes in procedures or methods in areas that affect the sales support team.
  • Audits inquiries and phone calls to ensure compliance.
  • Coordinates training and communication of procedure changes for sales assistants and sales representatives.
  • Completes projects as requested by sales directors.
  • Directly supports the Sales Managers in the regions assigned in the acquisition of new business, in such activities as open enrollment meetings, administrative projects and support team activities for complex groups.
  • Assists in training of Sales Support Specialists or Sales Assistants.


  • Requires a BA/BS; 3 years related sales/marketing experience; or any combination of education and experience, which would provide an equivalent background.

Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.

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