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Associate Manager Behavioral Health Clinical Services

Location: , AR
Job Family: Medical
Req #: PS44803
Date Posted: May 11, 2021


SHIFT: Day Job

SCHEDULE: Full-time

Our Talent. Our Vision.  At Beacon Care Services, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination.  It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

Beacon Care Services is a part of Beacon Health Options, a leading behavioral healthcare company. We provide compassionate mental health care in convenient and familiar community locations where people live, work, and shop. Our licensed clinicians provide counseling and other behavioral health care services directly to consumers where and how they need it. At Beacon, our mission is to help people live their lives to their fullest potential.

Position: Associate Manager Behavioral Health Clinical Services
Location: Remote in AR
Shift: Monday – Friday 8am – 5pm CST, candidates need to have flexibility with occasional evening and weekend hours

The Associate Manager BH Clinical Services provides oversight of the day-to-day behavioral health clinical operations department for the Empower PASSE program, which provides Care Coordination services to all members. Primary duties may include, but are not limited to:

  • Provides day-to-day oversight of Care Coordinators and their assigned members, including benching of cases with staff, auditing to monitor efficiency and compliance with policies, and conducting daily rounds.
  •  Facilities and participates in staff training.
  • Acts as a liaison with internal departments.
  • Assists in the development and implementation of policies and procedures.
  • Participates in staff meetings and clinical conferences.
  • Ensures that performance guarantees are met or exceeded.
  • Interfaces with external and internal customers to ensure optimal efficiency of service.


  • Education & Experience: BS/BA in a mental health field or an AA in Nursing with related psychiatric  experience required; 5 years behavioral healthcare experience required; or any combination of education and experience which would provide an equivalent background
    • 3 years managed care and 1 year leadership experience preferred
  • Licensure: Current, active, unrestricted license in the state of AR in a mental health field such as an RN, PhD, LCSW, LPC, LMFT, LMSW, etc. to practice as a health professional required


Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.


We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

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