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Oversight Compliance Consultant Sr

Location: Atlanta, GA
JobFamily: Medical
Req #: PS51182
Date Posted: Nov 2, 2021

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SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foaundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Location: Any Anthem Core Office Location (once offices reopen)
Hours are core business hours

The Oversight Compliance Consultant Sr is responsible for serving as point of contact, coordinating and collaborating primarily with delegated entities and internal health plan functional units to ensure compliance with regulatory, accrediting and health plan quality of care and service requirements. Promotes and maintains favorable working partnerships and relationships with delegated entities, physicians, healthcare service providers, and internal customers to improve delivery and quality of health care.

Primary duties may include, but are not limited to:

  • Performs annual and ad hoc delegation oversight audits and internal health plan functional unit audits.
  • Develops corrective action plans and analyses of required program reports and internal performance measures.
  • Acts as an operational expert and interventionist through communication, education, and design of programs and strategies to assist delegated entities and internal departments meet regulatory and accrediting standards, promote quality outcomes, and maximize resources.
  • Develops training materials and conducts training and/or new hire orientation.
  • Delivers timely and constructive coaching and feedback.
  • Assists with planning and implementation of formal education sessions to external customers to address non-compliance issues.
  • Takes lead with healthcare industry collaborations so as to enhance regulatory and accrediting compliance among constituents.
  • Ensures that all policies and procedures are updated as legislation or accreditation standards change.
  • Assists with standardization of procedures and documentation. Assists in problem-solving with delegated entities and internal constituents.


  • Requires an AS/BS in nursing.
  • 5 years of acute care, utilization management, quality management in a hospital and/or HM setting.
  • 2 years of experience conducting oversight audits of delegated entities and/or ancillary providers; or any combination of education and experience, which would provide an equivalent background.
  • Current unrestricted RN or LCSW license in applicable state(s) required.
  • Must have strong knowledge of managed care principles and delivery systems, the medical management process, accreditation and regulatory standards, delegated oversight processes, and workflow systems.
  • May require some travel.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Please be advised that Anthem only accepts resumes from agencies that have a signed agreement with Anthem. Accordingly, Anthem is not obligated to pay referral fees to any agency that is not a party to an agreement with Anthem. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Anthem.