Skip to main content
Back to Top

Behavioral Health Case Manager I/II - Outbound Telephonic

Location: Minneapolis, MN
JobFamily: Medical
Req #: PS56507
Date Posted: Jan 11, 2022

Share Job:

Description:

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities.

Join us and together we will drive the future of healthcare.This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Location: Minnesota residence required.
 
* This is a remote position that will service our Suicide Prevention program. Qualified candidates must be licensed in the state they reside and must be within an hour’s drive of an Anthem office.
 
Hours: 9:00 am - 5:30 pm or 10:00 am - 6:30 pm EST, Monday through Friday, local time.
 
The Behavioral Health Case Manager I/II supports our members with serious substance abuse, substance abuse-related disorders, and/or mental health-related illness and is responsible for performing case management, telephonically, within the scope of licensure for these members.
 
This position may be filled as BH Care Manager I or II - the level will be determined based on the candidate's experience and background
 
Primary responsibilities include, but are not limited to: 
  • Use appropriate screening criteria, knowledge, and clinical judgment to assess member needs. 
  • Conduct assessments to identify individual needs and develops care plan to address objectives and goals as identified during assessment. 
  • Monitor and evaluate the effectiveness of the care plan and modifies the plan as needed. 
  • Support member access to appropriate quality and cost-effective care.
  • Coordinate with internal and external resources to meet identified needs of the members and collaborates with providers.  

 

Qualifications

Behavioral Case Manager I Qualifications
  • Requires a current, active, and unrestricted LCSW, LICSW, LPC, LMFT, LMHC, RN, or clinical psychologist license (as allowed by applicable state law), from the state in which you reside.
  • Requires MS or MA in social work, counseling with a broad range of experience with complex psychiatric and substance abuse, or substance abuse disorder treatment; 3+ years of clinical experience, or any combination of education and experience, which would provide an equivalent background.
  • 3 yearsTelephonic and/or face-to-face behavioral health case management experience is required.
 
Behavioral Case Manager II Qualifications
  • Requires a current, active, and unrestricted LCSW, LICSW, LPC, LMFT, LMHC, RN, or clinical psychologist license (as allowed by applicable state law), from the state in which you reside.
  • Requires MS or MA in social work, counseling with a broad range of experience with complex psychiatric and substance abuse, or substance abuse disorder treatment; 5+ years of clinical experience, or any combination of education and experience, which would provide an equivalent background.
  • 5 year of Telephonic and/or face-to-face behavioral health case management experience is required.
 
Preferred Qualifications for Level l and ll:
  • Experience with community mental health resources, CSB (Community Service Board), or similar is preferred.
  • Experience and/or training in Suicide Prevention programs are very helpful.
  • Proficient in Microsoft Word, Excel, and Outlook.
 
 

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

Please be advised that Anthem only accepts resumes from agencies that have a signed agreement with Anthem. Accordingly, Anthem is not obligated to pay referral fees to any agency that is not a party to an agreement with Anthem. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Anthem.