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Location: CA
JobFamily: Education & Training
Req #: PS59412
Date Posted: Dec 6, 2021

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SHIFT: Day Job

SCHEDULE: Full-time


The Special Programs Trainer is responsible for developing, implementing and facilitating a variety of performance-based learning events and communications. The Trainer will focus primarily on concrete skills related to training on processes and procedures, and on facilitating education and communication efforts for all programs such as Enhanced Care Management, Palliative Care, Long Term Services and Supports, Social Drivers of Health, and Community Health Workers.  

Primary duties may include, but are not limited to:

  • Facilitates learning events that are performance-based in nature and across multiple platforms.
  • Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
  • Employs rapid course development methodologies to quickly meet client needs.
  • Exercises classroom management, including learner performance and escalates issues to Learning & Development and client leadership when necessary.
  • Consults and solves learning solutions including: identifies client training needs, successfully uses performance consulting to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval. Measures, tracks and evaluates learner and client satisfaction.
  • Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
  • Keeps technical skills updated. 



  • BA/BS in related field; 2 years of training experience; or any combination of education and experience, which would provide an equivalent background.
  • Ability to travel up to 25% domestically and/or internationally (may occur in 4-10 consecutive weeks) required.

Preferred qualifications:

  • Experience in working with the Medi-Cal population, including but not limited to seniors, persons with mental or physical disabilities, individuals with chronic medical conditions, or individuals who are homeless preferred.
  • Must have excellent communication skills (written and verbal) and interpersonal skills.
  • Must have strong PC skills (Word, Excel, Outlook)

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at

An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Please be advised that Anthem only accepts resumes from agencies that have a signed agreement with Anthem. Accordingly, Anthem is not obligated to pay referral fees to any agency that is not a party to an agreement with Anthem. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Anthem.