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Behavioral Health Case Manager I (Bilingual Preferred)

Location: Orlando, FL
JobFamily: Medical
Req #: PS60121
Date Posted: Nov 29, 2021

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Description:

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

 

Behavioral Health Case Manager I, Florida residency and FL license is required

HOURS:  Monday thru Friday, 8:00 am - 5:00 pm, EST.  with some fleixibility.
This is a Work at Home  position but in the community interacting with our members approximatelly 2 days a week.  Visits with our members occur most often in the hospital or emergency department or other safe environment, servicing our Medicaid members in either Orlando, Tampa, St. Petersburg or the Miami area.  Residency in one of these regions is required.  

 

The Behavioral Health Case Manager supports our members with serious  mental health or substance abuse-related disorders and is responsible for performing case management, telephonically or in-person, within the scope of licensure for these members. 

 

Primary responsibilities include, but are not limited to: 

  • Use appropriate screening criteria, knowledge, and clinical judgment to assess member needs. 
  • Conduct assessments to identify individual needs and develops a care plan to address objectives and goals as identified during assessment. 
  • Monitor and evaluate the effectiveness of the care plan and modifies the plan as needed. 
  • Support member access to appropriate quality and cost-effective care. 
  • Coordinate with internal and external resources to meet identified needs of the members and collaborates with providers. 

Qualifications

Minimum Requirements: 

  • Requires a current, active, and unrestricted LCSW, LPC, LMFT, LMHC, RN or clinical psychologist license, from the state of Florida.
  • Requires 3+ years of clinical experience in social work, counseling with a broad range of experience with complex psychiatric and substance abuse, or substance abuse disorder treatment; or any combination of education and experience, which would provide an equivalent background.

 

Preferred Qualifications

  • Bilingual English-Spanish skills
  • Competent in Microsoft Word, Excel, and Outlook.
  • Telephonic and/or face-to-face behavioral health case management experience is strongly preferred.
  • Experience with community mental health resources, CSB (Community Service Board), or similar is preferred.

 

The health and safety of our associates, members and communities is a top priority for Anthem.  This priority has become increasingly important as we continue to face the challenges of the COVID-19 pandemic.  Anthem believes vaccination is the best way to reduce the spread of COVID-19 and protect our members, our communities, our families and ourselves. To minimize the risk of transmission of the COVID-19 virus and maintain a safe and healthy workplace, vaccination is required for this role. (At Anthem, fully vaccinated means it has been at least two weeks since you have received the second dose of a two-dose vaccine such as Moderna or Pfizer, or the single dose of a single dose vaccine, such as Johnson & Johnson).

 

If you do not meet the requirements for this position, we encourage you to review other positions that currently allow virtual work.  If you have a medical or sincerely held religious reason for not being vaccinated, consistent with applicable law, Anthem will consider requests for reasonable accommodation on this basis.  Should you have any questions regarding the requirement after applying, email [email protected].

 

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

 

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Please be advised that Anthem only accepts resumes from agencies that have a signed agreement with Anthem. Accordingly, Anthem is not obligated to pay referral fees to any agency that is not a party to an agreement with Anthem. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Anthem.