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Behav Hlth/EAP Consultant I / II- Job Family

Location:
JobFamily: Medical
Req #: PS72590
Date Posted: May 19, 2022

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Description:

Description

SHIFT: Day Job

SCHEDULE: Full-time

Be part of an extraordinary team

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving high-performance culture that empowers you to make an impact?

Job Descriptions: 

Schedule: Shift: M-F (8:30-5:00pm PST)- (Some holidays required)

Posting Location: CA, NV, OR, WA

Behav Hlth/EAP Consultant I: 

Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.

Primary duties may include, but are not limited to:

  • Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
  • Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s). Manages Critical Incident Stress Debriefing requests.
  • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
  • Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Behav Hlth/EAP Consultant II:

Primary duties may include, but are not limited to:

  • Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
  • Provides telephone and/or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
  • Manages Critical Incident Stress Debriefing requests.
  • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
  • Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation. Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.
  • Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

Qualifications

Job Qualifications:

Behav Hlth/EAP Consultant I:

  • Requires minimum of 3 years of direct psychiatric and/or substance abuse experience; or any combination of education and experience, which would provide an equivalent background.
  • Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required. MA/MS preferred.

Behav Hlth/EAP Consultant II:

  • Requires minimum of 5 years of direct psychiatric and/or substance abuse experience and prior managed care experience; or any combination of education and experience, which would provide an equivalent background. Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required. MA/MS preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

Please be advised that Anthem only accepts resumes from agencies that have a signed agreement with Anthem. Accordingly, Anthem is not obligated to pay referral fees to any agency that is not a party to an agreement with Anthem. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Anthem.